Installation and Troubleshooting in VPS
The upgrade is obtainable with all virtual private server plans we offer and you are able to add it either during the signup or anytime later through your billing Control Panel. It comes with one hour of custom work on your server, so our administrators can easily aid you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it does not work properly, so you will not have to waste time to determine what is wrong as they can help you in a very quick and expert way. Since this is a one-time upgrade, you could get it only when you need it and if a given task takes shorter time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is effective when you are unable to do something by yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Hosting
You'll be able to add the upgrade to any of the Linux dedicated servers hosting packages we offer at any time that you need it. If you need some custom work from our administrators immediately after your server is ready, you can get the upgrade during the server signup procedure, or when you need something to be performed later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features 60 minutes work from our administrators on your machine, so in the event that you experience any difficulties to install a third-party software or some app gives errors and doesn't work the way it should, our experts can help you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.