When your hosting service provider provides live chat support, you'll be able to speak to an agent live and find out helpful information or get an issue resolved timely. The advantage of using chat instead of calling to talk to a live person is that you'll need just a computer with Internet connection, so that you will not pay any fees when you're in a different state or country. In addition, it'll be a lot easier to copy and paste information such as domain names, usernames or error messages i.e. details which are sometimes hard to share with the other side over the phone. The live chat is also a faster option to contact the hosting company's support crew in comparison to using a ticketing system. Last, but not least, in the event that some trouble requires a bit more time to be taken care of, you can do something different while you wait for assistance on the live chat, therefore you won't waste time - something that is impossible when you are on the telephone.

Live Chat Support in Cloud Hosting

As a part of the support services that we provide for our Linux cloud packages, you'll find live chat support that is online twenty-four seven, even on holidays. You can get in touch with us regardless if you already own an account or not, since we will support you with nearly anything, ranging from supplying you with basic information about our services in case you aren't a client yet and you are thinking about obtaining one of the packages, to assisting you with installing an email account in an email client. A part of the problems are more technical and time-consuming, so you will have to use the ticketing system that is built-in the Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we provide with our Linux semi-dedicated hosting packages, you are able to find the the right answers for any questions you may have or have numerous issues resolved very quickly. The chat service is available every single day, so you're able to talk to a representative even on holidays and weekends. In the event that you are not sure which plan would be better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may join our live chat before you purchase anything. If you're an active customer, you are able to get more info about billing issues, account settings and a number of common technical issues you may encounter, for instance in case you are unable to install an email account in a client on your personal computer. The live chat will save you plenty of time no matter where you are or when you get in touch with us.