A 99.9% Server Uptime
We have built our cloud hosting platform using stable hardware and strongly tweaked software. Our admins have installed a customized version of Security–Enhanced Linux on each of our servers to guarantee optimal safety and dependability. We’ve added a number of anti–DDoS tools in addition to highly effective firewall programs to make sure our internal network is unassailable and secure.
All Linux cloud packages packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s important that you also set up your own network architecture. That’s why we built a custom–configured internal network in each one of our datacenter facilities. Relying on enterprise–grade Juniper switches and routers, our internal network allows for faster–than–the–speed–of–sound data transmission speeds and is also completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, irrespective of which web hosting package you have picked.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your cash at risk, you can’t feel truly secure. This is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel content with our hosting service or if you need to use an even more robust web hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – you will get your money back in full, without concealed costs or reimbursement taxes.
24/7 Technical Support
In the event that you run a web hosting company, your technical engineers are of prime importance. That is the reason why we have diligently hand–picked a highly skilled group of technical support engineers, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All helpdesk tickets are answered in under 1 hour and our average ticket response time is below twenty minutes!