Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is trained to easily attend to all of our Linux cloud packages users’ queries and help questions. Via our ticketing system, you are able to post your issue and a support crew fellow member will most likely go back to to you in only maximum 60 minutes. In reality, practice proves that the average reply time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any issue you have got about Web Hosting Experts’s products and services. We have professionals working all of the time to offer you support anytime needed. You can use the ticketing system or send us a message at any moment, or you can pick up the telephone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included an extensive information base into the Control Panel to help you to acquire useful step–by–step recommendations anytime. Each area of the Control Panel features its own contextual support area displaying a list of how–to content articles. We have also prepared instructional videos to give you a far better visual representation of the way in which to perform any presented task.