1 hour ticket response
We are committed to delivering a fast and appropriate reply to every ticket submitted by a client. Our practiced technicians will review your problem and will think of the most effective option. We offer a 1–hour response time guarantee for all tickets. Actually, the average response time has proved to be 20 minutes.
An Excellent Support Service
We have a team of web hosting support engineers who are prepared to answer all your requests anytime you need help. The majority of our client service staff representatives have many years of experience in the Linux cloud packages world, which means that you can constantly depend on swift and appropriate answers to your queries.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick hints on how to use our web hosting services. You can find the answers to your questions in the F.A.Q. section, find more hints in the web hosting account administration articles or watch the how–to video tutorials.