Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Guarantee

  • Each ticket that you post to our client support team will be attended to within approximately 1 hour. All normal problems will be answered right away. Nevertheless, if the support request you have sent us requires assistance from a skilled technician, we are going to send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Top–class Tech Help Service

  • We deliver around the clock tech support through a super–fast ticket program included in your Control Panel. You could e mail us whenever you want about any of the apps that come pre–configured on the virtual server, such as the desired Linux distribution, the server administration panel and our custom created Website Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Website Control Panel that is available gratis with your virtual server, you can easily find an insightful Help section, containing all you need to be informed on when controlling your websites and apps. We have included a range of how to articles and video tutorials that show the basic site management tasks in an understandable manner.